Financial Policies

Payment is due in full at the time services are rendered unless previous arrangements are made.

We accept cash,checks or credit cards (Visa, Mastercard, Discover or American Express). Our office does not accept dental insurance as a form of payment, but please read below for important information on how we can assist you in this area.

Dental Insurance: Periodontics of Greenville and our doctors are not participating providers with any plan and do not accept the amount dental insurance companies pay as full payment for services rendered. However, we understand the difficulty patients may have in obtaining benefits from dental insurance companies, so we are happy to file this paperwork on your behalf. If you have dental insurance, please remember to present your card for duplication. A dental insurance claim will be sent electronically after each visit, directing your company to send payment directly to you. By South Carolina Law, your insurance company is required to respond to any claims submitted within 30 days. Occasionally, dental insurance companies send payments directly to our office. If this occurs, we will issue a refund check to you as soon as possible. Many times, dental insurance companies will request additional information such as dental records, x-rays ornarratives which may delay payment. Our office responds to these requests immediately, in order to expedite your reimbursement. Please be aware that some, or perhaps all, of these services provided by our office may not be covered by your dental insurance company.

Medical Insurance: At this time, our office is not equipped with the proper systems to file medical insurance, nor do we accept any medical insurance programs. This includes all medical or health insurance policies and Medicaid. We will be happy to provide you with a dental claim and dental procedure codes to submit to your insurance company yourself, but we are unable to submit or pursue these claims on your behalf.

Medicare Recipients: Neither Periodontics of Greenville nor any of our doctors or hygienists are Medicare providers. Therefore, we are unable to submit claims to or receive payment from Medicare for any service we provide. Subsequently, you as our patient are not authorized to submit claims to Medicare for any service we render. Some services provided by our office could possibly be covered by a participating Medicare provider. By choosing our practice for your treatment, you agree to be responsible for all charges, as Medicare limits will not apply. This policy may also affect your supplemental benefits.